FEI SUCCESS STORIES
VIRGINIA WAMS PROJECT
BUSINESS CHALLENGE
The Virginia Department of Behavioral Health and Developmental Services (DBHDS) required a sophisticated solution for their Home and Community-Based Services Multi-Waiver Prior Authorization System (WaMS) in order to support their commitment to serving individuals with intellectual or developmental disabilities (ID/DD).
SOLUTION
Through competitive procurement, DBHDS selected FEI Systems to implement, host, and maintain their WaMS. FEI developed a robust solution with sophisticated case management capabilities, enhanced reporting functionality, and rigorous program oversight tools.
FEI worked closely with DBHDS to successfully meet state-mandated deadlines shortly after contract award. Additionally, the teams collaborated to effectively migrate data from two legacy ID/DD systems, train staff, and integrate recurring data with the Virginia Medicaid Management Information System (VAMMIS).
FEI’s solution is web-based, highly configurable and user-modifiable. The solution tracks essential steps and processes related to the waiver programs including enrollment, waiting list management, and authorization of services being provided, as well as a broad range of more than 170 discrete functional and technical requirements.
RESULTS

With FEI’s solution, DBHDS can now efficiently manage existing and new waiver programs. DBHDS provided the following customer testimonial:
“… Since 2016, FEI Systems has served as an outstanding partner by delivering effective software system solutions to fulfill DBHDS operational needs. By taking advantage of commercial off-the-shelf (COTS) technology, DBHDS was able to slash initial system roll-out from seven months to four months. We have worked closely with FEI on subsequent WaMS releases and added functionality to our system user communities. As a result, we have improved the delivery of key supports and services to individuals with developmental disabilities receiving Medicaid waiver services across the Commonwealth”
Let’s Work Together
Interested in learning more about our solutions? Use the contact form and we’ll get back to you!
